Tutorials & Guides
Merchant Services Tutorials and Guides
Welcome to the Southwest Learning Hub! This resource center is your go-to destination for helpful videos, step-by-step training, and comprehensive merchant services tutorials and guides covering the essential payment tools and processing workflows we use every day.
Whether you are a new business owner getting started with your first terminal, an office administrator exploring advanced software features, or a team member troubleshooting a technical issue, you will find clear instructions and practical tips to support your daily operations. Our library of merchant services tutorials and guides is designed to save you time and remove the complexity from payment management.
Step-by-Step Training & Walkthroughs
We invite you to browse our library by topic, watch our easy-to-follow video walkthroughs, and discover fast ways to streamline your administrative tasks. To ensure your hardware setups and digital workflows remain fully compliant while following these instructions, you can cross-reference our materials with the security setup frameworks outlined on the Official PCI Security Standards Portal.
- POS Equipment Setup: Learn how to configure and deploy your hardware using our recent retail and restaurant POS solutions manual.
- Fee Reduction Strategies: Review our merchant services tutorials and guides on fee management, including how to easily transition your business to our specialized dual-pricing payment processing solutions.
If you ever need additional hands-on help while reviewing our merchant services tutorials and guides, our dedicated customer support team is always here for you. You can open a technical support ticket or schedule a live video call with a field technician at any time to walk through your system configuration together.
Latest Merchant Services Tutorials and Guides
The following videos and resources are provided by Exatouch/EPI to help you get the most out of your point of sale system.
This guide offers a step-by-step checklist to ensure a seamless adoption of dual pricing, maximize its benefits, and achieve a smooth transition at every stage.